Shipping policy

 

Shipping Policy

We take pride in offering high-quality, made-to-order products. All items are printed and fulfilled by our trusted partner, ensuring careful handling and fast, reliable shipping.


Order Processing

  • All orders are custom-made on-demand.

  • Standard processing time is 2–5 business days. This is the time required to print, package, and prepare your order for shipment.

  • Once your order has been processed and shipped, you will receive a confirmation email including a tracking number.


Estimated Delivery Times

Delivery times vary depending on your location and the shipping carrier. The estimated times for each region are as follows:

Region Estimated Delivery Time
Canada 5–8 business days
United States (USA) 5–7 business days
United Kingdom (UK) 6–7 business days
European Union (EU) 5–6 business days
Rest of the World 7–20 business days

Please note that these are estimated delivery times and may vary depending on customs, local postal services, holidays, or other carrier delays.


Tracking Your Order

  • A tracking number will be provided once your order ships.

  • You can track your shipment directly via the carrier’s website or your Shopify account.

  • If you experience any issues with tracking or delivery, please contact our support team at [Your Support Email Here], and we will assist you promptly.


International Shipping

  • For international orders, delivery times may vary depending on the destination country and local customs procedures.

  • Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.

  • We recommend checking with your local postal service for specific information on import policies.


Lost or Damaged Packages

  • We are not responsible for packages lost due to incorrect shipping addresses entered at checkout.

  • If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.

  • Once verified, we will provide a replacement or refund as outlined in our Returns & Refund Policy.


Contact

For any shipping-related questions, please contact:

12amcore.business@gmail.com

We aim to respond the same day.